Customer Relationship Officer

About the Role 

As a Customer Relationship Officer (CRO), bring your exceptional customer service skills to conduct tours for potential residents at Sunset Views Manor. You will be responsible for preparing agreements and maintaining referrer relationships in the community. This is a fast paced and unique role providing key customer service, relationship management and administration with a focus on optimising occupancy. This position involves soft sales and KPI targets, so it is essential that you have demonstrated experience in working to budgets and targets. 

This is a permanent part time role working 4 days per week (9am to 5pm) in Tarneit. 

Benefits and Culture

• Attractive salary ($40 hour) plus super and uniform allowance  
• 17.5% annual leave loading 
• Collaborative, fun and inclusive work environment
• Supportive and respectful management   
• Confidential access to our Employee Assistance Program 

Essential Requirements

• Current and valid police check
• Vaccination certificate
• Previous customer relationship experience in aged care 
• Experience in preparing agreements 
• Sales experience including working to budgets and targets 
• Strong verbal and written communications skills 
• Advanced computer skills 

About Homestyle Aged Care 

Homestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do to put residents first through living our values of Compassion, Dignity, Quality, and Respect.

Homestyle Aged Care, The Way It Should Be!