IT Analyst
About the company
The CMV Group is one of South Australia's largest privately owned businesses, employing over 2,000 employees, predominately across South Australia and Victoria. The Group operates some of the most progressive franchises within the automotive and agricultural industries including, CMI Toyota, Mercedes-Benz Adelaide, Lexus of Adelaide, South Central Trucks and CMV Truck and Bus. At CMV, it is our firm belief that our people are our most important assets.
About the role
A fantastic opportunity has become available for a full time IT Analyst to join our team of IT professionals. Based at our VIC branch in Derrimut, you will be responsible for providing customer service and technical support to all staff across our businesses. You will utilise your technical skills to support the business in maintaining the hardware and software environments while identifying process improvements and maintaining procedures.
Key responsibilities
- Technical Support – Provide incident support as a service function to the business. You will provide IT services in a courteous and efficient manner while maintaining technical documentation to assist in a timely resolution.
- System Support – Can set priorities, meet deadlines and work within established parameters in close co-operation with operational staff and under the guidance of management. Installation and deployment of hardware, software, and mobile devices.
- Infrastructure Monitoring – Working within a virtualised platform using remote client technologies, Active Directory, backup systems, Microsoft 365,
- Troubleshooting – Identify and analyse hardware, software and system problems and resolve or refer to a specialist area ensuring in a timely solution and minimise disruption to operations.
Skills & Experience
- Relevant tertiary qualification or a Certificate IV in Information Technology
- Excellent communication, problem-solving and teamwork skills
- Outstanding customer, organisational and technical service skills
- A sound knowledge of Microsoft desktop and server operating systems
- Interest, commitment, and a desire in understanding new technologies and their appropriateness to technology operations.
- Required – A current Australian drivers’ licence
Amazing Employee Benefits
- Opportunity to work with a successful multi-franchised dealer group.
- Highly supportive environment with professional development opportunities
- CMV Care focus on your physical, mental and financial wellbeing
- Access to discounted fitness programs
- Enjoy free access to an on-site gym and barista-quality coffee.
- Discounted Corporate Income and Health Insurance through multiple partners to suit your individual lifestyle.
- Opportunities to support community partnerships with our Group CMV Foundation
- Enjoy annual company dinners and picnics
If you have the skills and experience necessary and want to become an important part of our successful team, then please apply and submit your cover letter and resume.
Current CMV employees, please apply through your internal career site.
Please note: By clicking Apply now, you will be directed to the company’s career site to create an account or to sign in and finalise your application. Thank you for completing this short process.
Other details
- Job family Individual Contributor
- Pay type Salary
- CMV Group, 392 Boundary Road, Derrimut, Victoria, Australia