Department Manager
About the company
The Barry Maney Group (BMG) is a full-service car and truck dealership that has been in operation since 1976 and is the trusted name in the Vehicle Sales and Service industry in the wider Limestone Coast community. Located in Mt Gambier, South Australia, BMG employs over 100 people and holds six car and truck franchises. In January 2019, BMG was acquired by the privately owned Commercial Motor Vehicles (CMV) Group, which is a well-established family business group that has been in operation since 1934 and now employs over 2,000 employees and has an annual turnover in excess of $1 billion.
About the Role
A rare opportunity exists for an exceptional Service Manager to lead and support a talented service team at our Truck Centre in Wimmera. We are seeking a hands-on leader who will mentor and motivate the service team to continuously deliver the very best customer service levels.
Duties and Responsibilities
- Driving industry benchmarks for customer service through quality, communication and efficiency
- Driving quality effective processes and ensuring manufacturer quality standards are adhered to in the maintenance and repair of all vehicles
- Regularly reviewing and analysing the utilisation of capacity in the service department
- Overseeing the prompt invoicing of all completed jobs in the service department
- Developing and maintaining manufacturer relationships
Skills & Experience
- Mechanical Experience
- Previous service management experience in Truck Service or related business such as passenger cars, commercial vehicles, agricultural equipment, materials handling
- Proven people management experience including hiring, mentoring, training and performance management
- Excellent interpersonal skills to facilitate effective dialogue with all stakeholders including customers, staff, business partners, suppliers
- Proven financial and business acumen with a high level of computer skills and general technology know how
Benefits
As part of the CMV Group of companies, WTC are committed to attracting the best talent. We offer:
- Competitive salary
- Work with Australia’s market leading truck brands
- Employee rewards & perks
- Corporate discounts on health and insurance programs
- Inter-company growth opportunities
- Annual staff dinners and family picnics
The Barry Maney Group believe that our customers deserve nothing but the best service. If you are seeking a rewarding career opportunity which challenges and fulfills your sense of achievement, then look no further! Apply today!
Current CMV employees, please apply through your internal career site.
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Other details
- Job family Manager / Supervisor
- Pay type Salary
- Wimmera Truck Centre, 141 Stawell Road, Horsham, Victoria, Australia