Liaison Officer - Aged Care Assessment Services
- Waterloo location - hybrid role (2 days WFH)
- Permanent Full time (Monday to Friday)
- Competitive hourly rate of $39.00 + superannuation
- 7 additional leave days per year + NFP Salary Packaging + Fitness Passport
Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and plays a pivotal role in ensuring that Older Australians are assessed for the care and services they truly need. Our ACAS team is expanding, and we have an exciting opportunity for a Liasion Officer to join the team.
What will your role look like?
You will be responsible for creating and maintaining clear communication channels between Residential Aged Care (RAC) homes, RAC Funding Assessors and My Aged Care to ensure Older Australians are assessed for Aged Care needs and funding as required.
Day to day this includes:
- Maintaining effective communication between all stakeholders that ensures resources, assessment organisation personnel and access to facilities are optimal
- Being the main point of contact for My Aged Care and RAC homes for all scheduling communication
- Maintaining the RAC facility contacts list
- Communicating with aged care homes about their obligations to assist RAC Funding Assessors and recording any complaints received from aged care homes
- Managing cancellations and changes via email
- Assisting with the planning, maintenance, and communication of the RAC Funding Assessment schedule.
- Arranging and booking travel for assessors as required
To be successful in this role you’ll need:
- A genuine passion for providing high quality care to older Australians
- Excellent communication skills including written, verbal and listening
- Excellent planning, organising and problem-solving skills
- A high degree of computer literacy
- Ability to maintain professionalism and confidentiality
- Commitment to exceptional customer service both to internal and external stakeholders
- Willingness to apply for a Police Check
What we can offer you:
- Competitive hourly pay rate
- Not-for-profit tax benefits so you pay less tax
- Fitness Passport discounted gym memberships
- Paid Parental leave
- Long Service leave after 5 years
Apply online now!
Aged Care Assessment Services acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.
Other details
- Job family ACAS Management
- Pay type Salary
- Employment indicator Individual Contributor
- Waterloo NSW 2017, Australia